Christmas opening hours
Our Christmas helpline and office opening hours
Our helpline and offices are open but operating slightly different hours over the Christmas period:
Helpline hours
| Monday 26 December | RASASC helpline CLOSED | Contact Rape Crisis on 0808 500 2222 (open 24/7) |
|---|---|---|
| Tuesday 27 December | RASASC helpline CLOSED | Contact The Survivors Trust on 0808 801 0818 (Open 10am – 1pm) |
| Wednesday 28 December | RASASC helpline OPEN | Call us on 01483 546400 (open 7.30pm – 9.30pm) |
| Thursday 29 December | RASASC helpline OPEN | Call us on 01483 546400 (open 7.30pm – 9.30pm) |
| Monday 2 January 2023 | RASASC helpline CLOSED | Contact The Survivors Trust on 0808 801 0818 (Open 10am -1pm) |
| Tuesday 3 January 2023 | Helpline open as normal | Call us on 01483 546400 (open 7.30pm – 9.30pm) |
Our helpline returns to its normal hours of Monday – Thursday 7.30pm – 9.30pm from Tuesday, 3 January 2023.
Office hours
Our offices are also closed on Monday 26, Tuesday 27 December and Monday 2 January 2023 but open as normal outside of this. If you need help and support, please visit the get support page of our website to find out how to get in touch.
Help over Christmas
We know the festive period isn't an easy time for everyone. If you need help and support, the following services are available:
- The Samaritans are open 24 hours a day, 365 days a year. Call them free on 116 123.
- Mind have some tips and advice for the Christmas period for those that find it difficult
- CALM (Campaign Against Living Miserably) have a helpline that's open 365 days a year from 5pm - midnight - 0800 58 58 58
- There's a LGBT Christmas Survival Guide from The LGBT Foundation
- Safe Havens offer out of hours mental health help and support for people experiencing a mental health crisis. There are five centres across Surrey in Aldershot, Epsom, Guildford, Redhill and Woking which are open 6-11pm, 365 days a year. Each centre also offers a virtual Safe Haven service so you can access support without leaving home. (scroll down the page to the virtual safe havens section for the link to your nearest virtual centre)
- And there are various self help guides on our website that can help with flashbacks, grounding, nightmares and panic attacks
However you choose to spend this time of year, please reach out for support if you need it.
The Government have announced plans to improve court backlogs for cases of serious sexual offences.
An amazing performance by Rock Choir as part of Guildford Fringe Festival has raised over £1,000 towards our vital work.
Amazing Alex is taking on the Camino de Santiago in support of RASASC.
This Volunteers' Week, we are celebrating all of our incredible volunteers
The 2026 Victims Survey is now open for anyone who has been affected by crime since January 2021
RASASC are recognised in the High Sheriff of Surrey Awards for our work supporting survivors of rape and sexual abuse.
We’d like to say a huge thank you to all of our supporters, partners and volunteers for all of their incredible support this year.
We know the festive period isn't an easy time for everyone. If you are struggling and need support over Christmas, there are services that can help.
Our response to plans to abolish the role of Police and Crime Commissioners (PCCs) across England and Wales.
Meet our board of Trustees as we mark Trustees Week 2025
