Christmas opening hours

Our Christmas helpline and office opening hours

Our helpline and offices are open but operating slightly different hours over the Christmas period:


Helpline hours

Monday 26 December RASASC helpline CLOSED Contact Rape Crisis on 0808 500 2222 (open 24/7)
Tuesday 27 December RASASC helpline CLOSED Contact The Survivors Trust on 0808 801 0818 (Open 10am – 1pm)
Wednesday 28 December RASASC helpline OPEN Call us on 01483 546400 (open 7.30pm – 9.30pm)
Thursday 29 December RASASC helpline OPEN Call us on 01483 546400 (open 7.30pm – 9.30pm)
Monday 2 January 2023 RASASC helpline CLOSED Contact The Survivors Trust on 0808 801 0818 (Open 10am -1pm)
Tuesday 3 January 2023 Helpline open as normal Call us on 01483 546400 (open 7.30pm – 9.30pm)

Our helpline returns to its normal hours of Monday – Thursday 7.30pm – 9.30pm from Tuesday, 3 January 2023.


Office hours

Our offices are also closed on Monday 26, Tuesday 27  December and Monday 2 January 2023 but open as normal outside of this. If you need help and support, please visit the get support page of our website to find out how to get in touch.


Help over Christmas

We know the festive period isn't an easy time for everyone. If you need help and support, the following services are available:

  • The Samaritans are open 24 hours a day, 365 days a year. Call them free on 116 123.
  • Mind have some tips and advice for the Christmas period for those that find it difficult
  • CALM (Campaign Against Living Miserably) have a helpline that's open 365 days a year from 5pm - midnight - 0800 58 58 58
  • There's a LGBT Christmas Survival Guide from The LGBT Foundation
  • Safe Havens  offer out of hours mental health help and support for people experiencing a mental health crisis. There are five centres across Surrey in Aldershot, Epsom, Guildford, Redhill and Woking which are open 6-11pm, 365 days a year. Each centre also offers a virtual Safe Haven service so you can access support without leaving home. (scroll down the page to the virtual safe havens section for the link to your nearest virtual centre)
  • And there are various self help guides on our website that can help with flashbacks, grounding, nightmares and panic attacks


However you choose to spend this time of year, please reach out for support if you need it.

by Kate Whitaker 14 November 2025
Our response to plans to abolish the role of Police and Crime Commissioners (PCCs) across England and Wales.
by Kate Whitaker 3 November 2025
Meet our board of Trustees as we mark Trustees Week 2025
by Kate Whitaker 24 October 2025
RASASC was delighted to be invited to be part of the VAWG roundtable discussion hosted by MP Helen Maguire
by Kate Whitaker 1 October 2025
We’re pleased with the news that children who have experienced child sexual abuse and exploitation are now to be considered in the new Violence Against Women and Girls (VAWG) strategy, as announced by MP Jess Phillips. The new VAWG strategy was due to be published in the summer, but has now been pushed back towards the end of 2025. We will have to wait until the final strategy is released to see the impact it will have for those concerned. RASASC was part of a large contingent of signatories on an open letter to the Home Secretary, requesting that victims of child sexual abuse and exploitation be included within the VAWG strategy. We are delighted that this action has had a positive impact. Following several delays and a degree of mystery surrounding what will be in the final version, we sincerely hope that the completed VAWG strategy has heeded the advice and recommendations from experts, to deliver an effective and fully resourced plan of action.
by Kate Whitaker 8 July 2025
Supporter Clare lets us know why she's decided to take on Swim Serpentine for RASASC
by Kate Whitaker 13 June 2025
Join the webinar on 19 June to find out progress on the The Independent Inquiry into Child Sexual Abuse (IICSA)
by Kate Whitaker 3 April 2025
Meet our team of 10 runners for the LLHM on 6 April!
by Kate Whitaker 13 February 2025
RASASC are very disappointed by the Church vote against independent safeguarding measures.
by Kate Whitaker 17 January 2025
We’re delighted at the adoption of all 20 recommendations from the final report of the Independent Inquiry into Child Sexual Abuse.
by Kate Whitaker 8 January 2025
Thank you for all your generous donations to our 2024 Christmas Appeal