Call our helpline on 01483 546400
- we are available Monday to Thursday, 7:30pm to 9:30pm
Or contact us via Live Chat. Available Monday & Wednesdays, 7.30pm to 9.30pm
Complaints Policy
We are always looking to improve our services to ensure they meet the needs of the survivors that come to us for support, and we welcome your feedback on your experience with us.
If you feel the service you have received from us has not been to our expected standard, we would ask that you contact us in the first instance via admin@rasasc-guildford.org or 01483 568000 (Monday to Friday 9am-4.30pm) and we will do our best to resolve any issues for you.
If after this you feel your issue hasn’t been resolved, please view our full complaints policy.
We support survivors of all genders over the age of 13 from across Surrey, who have been raped, sexually abused or have had an unwanted sexual experience.