RASASC Helpline closing on 12 December

Our helpline will be closing on Thursday, 12 December 2024

At RASASC Guildford we are dedicated to providing confidential, free support to all survivors of sexual harm across Surrey. As part of this, we regularly review our services to ensure they are meeting the needs of our clients. 

We looked at our helpline service and found that calls had been steadily reducing, and the service wasn’t being fully used. This told us we weren’t providing a service that our clients needed.

As a result, we will be winding down our helpline service on 12 December 2024, and we have also closed our online live chat. In its place we will be launching a Support Line in February 2025 for those on our counselling waiting list, enabling us to retain the knowledge and skills of our highly valued helpline volunteers. 

The new Support Line will offer focussed, pro-active support for those on our counselling waiting list who have opted into the service. To access the Support Line service, you will have already referred into our adult counselling service.

To find out more about our Support Line service, please visit our FAQs page

For other support services covering a range of issues, our Linktree has details of several local and national services you may be useful.

If you need a telephone helpline, please call the national helpline operated by Rape Crisis on 0808 500 2222, it’s open 24 hours a day, seven days a week.
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