Due to current Government advice & restrictions, we are currently not recruiting for this role as our offices are closed. When the Government restrictions are lifted we will update this page with details about how to apply and dates of the next helpline training programme. 

Helpline volunteer

Our Helpline Volunteers provide a listening and support service to survivors of rape and sexual abuse who call our helpline.

What are we looking for?

Are you:

  • A good listener?
  • Non-judgemental?
  • Caring?
  • A clear speaker?
  • Reliable?
  • Committed?

If so, you could join our team, as a Helpline Volunteer. No previous experience or qualifications are necessary.

Role description

What does the role involve?

This role is based at our head office in Guildford town centre.
All volunteers must be able to:

  • Volunteer for one shift every two weeks, with each shift lasting 2.5 hours (7.15pm to 9.45pm)
  • Attend a bi-monthly group clinical supervision evening from 7pm to 9pm
  • The alternate months are 1:1 phone conversation with the supervisor
  • Commit to volunteering for at least 18 months, given the significant amount of training involved.

Please note this volunteer opportunity is not suitable for University of Surrey students who are only available in term time.

Due to the corona-virus outbreak details of the next training sessions are to be confirmed. If you have contacted us already we will keep your details on file and contact you when the dates are finalised. 

What can we offer?

We give all our Helpline Volunteers extensive training to prepare them for the role. Once your training is completed, you will be supported by regular supervision, including a monthly group session, and ongoing training.

Apply for this role

If this sounds like the right opportunity for you, and you can commit to the requirements of the role, we would love to hear from you.

Please complete the application form  and email it to If you have any queries please call the office on 01483 568000.